Privacy Policy

1.Hum kaun hain

RKCMS Studios Private Limited (“RKCMS Studios”, “hum”) ek India mein registered company hai jo software development, e-commerce aur digital marketing ki services deti hai. Hamara pata: Dr Plaza, Patanjali Store ke upar, Purana Mill Compound, Agra Road, Hathras, Uttar Pradesh 204101.

Ye policy https://rkcmsstudios.com website par lagu hoti hai.

2.Hum kaunsi jaankari lete hain

Jab aap hamara enquiry form bharte hain, hum ye jaankari lete hain:

• Aapka naam, mobile number aur shehar
• Aapko kis service ki zarurat hai, aapka budget aur kitne samay mein chahiye
• Aapka likha hua message (agar aap likhein)
• Enquiry bhejne ka samay

Hum aapse bank details, card number, password ya koi sarkari ID number nahi maangte. Kripya in cheezon ko enquiry form ya message mein na likhein.

Jab aap WhatsApp ya Call button dabate hain, aapka phone ya WhatsApp app khulta hai. Wahan ki jaankari WhatsApp/aapke phone company ki policy ke hisaab se sambhali jaati hai, hamari website par save nahi hoti.

3.Hum jaankari ka kya karte hain

• Aapse phone, WhatsApp ya email par sampark karke aapki enquiry ka jawab dene ke liye
• Aapko sahi service aur quotation batane ke liye
• Spam aur galat enquiries se website ko bachane ke liye
• Kanoon ke hisaab se jo record rakhna zaruri ho

Hum aapki jaankari bechte nahi hain, aur bina aapki ijazat marketing ke liye kisi aur ko nahi dete.

4.Jaankari kahan rakhi jaati hai

Enquiry ki jaankari Google Firebase (Cloud Firestore) mein save hoti hai. Ye Google ki cloud service hai, isliye aapka data Google ke servers par rakha jaata hai, jo India ke bahar bhi ho sakte hain. Website Firebase App Hosting par chalti hai.

Enquiries sirf hamare authorised admin dekh sakte hain, jo Google account se login karte hain. Hum samajhdaari se suraksha ke upay karte hain, par internet par koi bhi tareeka 100% surakshit nahi hota.

5.Cookies aur browser storage

Abhi hamari website advertising ya tracking cookies use nahi karti. Hum aapke browser mein sirf ye chhoti cheezein rakhte hain:

• Opening animation ek hi baar dikhane ke liye ek chhota sa session note
• Baar-baar enquiry bhejne se rokne ke liye ek chhota sa note (samay ka)

Agar aage hum analytics ya advertising tools jodte hain, to is page ko update karenge.

6.Jaankari kitne samay tak rakhte hain

Hum enquiry ki jaankari tab tak rakhte hain jab tak aapse baat chal rahi hai ya hamein usse sampark ki zarurat hai. Aap kabhi bhi jaankari hatane ko keh sakte hain, jab tak kanoon ke hisaab se use rakhna zaruri na ho.

7.Aapke adhikar

Digital Personal Data Protection Act, 2023 aur lagu kanoon ke tahat aap:

• Jaan sakte hain ki hamare paas aapki kya jaankari hai
• Galat jaankari sudhaarne ko keh sakte hain
• Apni jaankari hatane ko keh sakte hain
• Apni di hui ijazat wapas le sakte hain
• Shikayat kar sakte hain (neeche dekhein)

In sab ke liye hamein support@rkcmsstudios.com par likhein. Hum jaldi se jaldi, aur kanoon mein bataye samay ke andar jawab denge.

8.Bachchon ki jaankari

Hamari services businesses ke liye hain. Hum jaankar 18 saal se kam umar ke logon ki jaankari nahi lete. Agar aapko lagta hai ki kisi bachche ne jaankari bheji hai, to hamein likhein aur hum use hata denge.

9.Doosron ke saath jaankari

Hum aapki jaankari sirf in cases mein share karte hain: hamari technology service providers (jaise Google Firebase) ke saath jo website chalane ke liye zaruri hain, ya jab kanoon, adalat ya sarkari agency ki maang ho.

Hamari website par doosri websites ke links ho sakte hain (jaise WhatsApp ya social media). Unki privacy policy ke liye hum zimmedaar nahi hain.

10.Shikayat aur sampark

Privacy ya apni jaankari se jude kisi sawal ya shikayat ke liye support@rkcmsstudios.com par likhein. Hum aapko jaldi jawab denge.

RKCMS Studios Private Limited, Dr Plaza, Patanjali Store ke upar, Purana Mill Compound, Agra Road, Hathras, Uttar Pradesh 204101.

11.Is policy mein badlav

Hum kabhi kabhi is policy ko badal sakte hain. Naya version isi page par upar di gayi tareekh ke saath dikhega. Badlav ke baad website use karte rehna naye version ko maanna hai.